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Direct·Ops

Up to 100 keys · Switzerland, the EU and the UAE

An AI front desk for your villas, hotel or resort.Live in 21 days.

It answers your guests day and night, in their language, on your website, WhatsApp, Booking.com and Airbnb. Only from what you've told it. We install it and run it with you.

Free · a 30-minute call · written report and fixed-price proposal within 24 hours

AI front desk

Answers 24/7

Example
  1. Is late check-in possible on Friday? We land at 23:30.

    23:40
  2. Yes, check-in is open until 01:00. I've noted your arrival at 23:30. Shall I confirm the booking?

    23:40
  3. Perfect, please confirm.

    23:43

Booking confirmed · 23:44

You were asleep. You read it at breakfast.

Answering guests today at

  • Joy Beach Villas

    Koh Phangan · Thailand

  • The View Villa

    Koh Phangan · Thailand

  • Villa Aura

    Frascati · Italy

Our own properties, run by Belong Collection. We only sell what we run.

What we install

Five systems. Fixed price, go‑live date in writing.

  • “Guests wait for answers”

    Live in 21 days

    AI Front Desk

    Answers every guest 24/7 on website chat, WhatsApp, email, phone, Booking.com and Airbnb. Complaints and refunds come straight to you.

    70% handled on its own within 60 days, or we work for free

    Setup
    from €2,900
    Monthly software
    from €99
  • “My website doesn't sell”

    Live in 21 to 35 days

    AI-ready Website

    The front desk on every page, bookings that take a deposit, and a site that Google and AI assistants can read.

    Sites we built: joybeachvillas.com · villaaura.it · highperformancedxb.com · aromaitaly.com · belongcollection.com

    Setup
    from €1,900
    Monthly software
    from €59
  • “Admin eats my week”

    Live in 21 to 35 days

    AI Back Office

    Owner statements, turnovers, invoice reminders and rate updates run on their own. You approve anything that moves money.

    Setup
    from €2,499
    Monthly software
    from €129
  • “Nobody's doing the marketing”

    Live in 14 days

    AI Marketing Engine

    Campaigns and posts every week, checked by a person every day, and one report a month.

    Setup
    from €1,599
    Monthly software
    from €299
  • “My channels don't talk to each other”

    Live in 14 to 21 days

    OTA Setup

    Booking.com, Airbnb, Agoda and Expedia connected to the PMS you already run. Rooms and rates mapped once, so a booking on one channel closes that date on the others.

    Setup
    from €1,999

    One-time. No monthly fee — it runs in your own PMS.

Prices start with the smallest setup. The monthly fee is software only. Extra hours are agreed in your proposal.

How it works

Three steps. The first one is free.

  1. Free audit

    A few quick questions and a 30-minute call. Within 24 hours: a written report on the first three jobs AI takes over, and a fixed-price proposal if it fits.

  2. Install

    A fixed price and a go-live date in writing. The Front Desk is live in 21 days.

  3. Run

    From go-live, the monthly software fee. You see every guest conversation in your dashboard and approve anything that moves money.

Book my free AI audit

Free · a 30-minute call · written report and fixed-price proposal within 24 hours

The demo

This is not a mockup. Ask it something.

It is the same Front Desk that answers guests at Joy Beach Villas tonight.

Ask about check-in or a late arrival. Or complain, and watch it hand you to a human.

ENITTHDEFRRUHE
Loading the live system…

Running live today

Three properties. The same system you get.

  • Aerial view of Joy Beach Villas

    Joy Beach Villas

    Koh Phangan · Thailand

    13 villas. Chat and voice. Seven languages.

  • Blue sky and palms on Koh Phangan

    The View Villa

    Koh Phangan · Thailand

    Private villa. Seven languages. Same system.

  • Villa Aura in Frascati, Italy

    Villa Aura

    Frascati · Italy

    Our own villa. Website and WhatsApp.

Almost 100% of guest conversations handled by AI, without a person.

70% of guest conversations handled on their own within 60 days of go-live, or we keep working for free.

If 30 more days pass without it, the install is refunded. Measured in the system's own logs, which you can see.

What we promise

Three things, in writing.

  • A fixed price before we start

    The proposal after your audit carries the whole price. No surprises by the hour.

  • A go-live date you can hold us to

    Every install names the day it goes live before you sign, not after.

  • Your data stays yours

    Kept separate for each client, never used to train public AI models, and every guest conversation stays visible to you in your dashboard.

Fair questions

Asked before booking.

What does the audit cost?
Nothing. It's how we start. If you install, the price is fixed in writing before any work begins.
Is it right for my property?
Yes, if you run a hotel, resort, aparthotel or holiday rentals with up to 100 keys in Switzerland, the EU or the UAE. Bigger than that, we'll refer you.
Who is behind this?
A team of hospitality operators and the engineers who build the software. The three properties above run on this same system, and we built the websites listed with them. We don't sell anything we haven't run ourselves.
Which channels and systems does the Front Desk cover?
Website chat, phone, WhatsApp on your business number, email, and the Booking.com and Airbnb messages that reach you through your PMS. Connected today: Beds24 and Guesty. Others on request.
Do you need access to our systems?
Not for the audit. Your website, your channels and your answers are enough. Access comes later, and only if you install.
Where does our data live?
On our servers, kept separate for each client and never used to train public AI models. Clients in Switzerland and the EU sign with our Swiss company.

Book your free AI audit

Two minutes. Then we get to work.

Three quick steps. Then pick a time for the call.

1 of 3

What do you run?

Pick the closest.

How many keys or units?

Rooms, villas or apartments.

Free. The report is yours whatever you decide.